We can understand that an automated check-in can be confusing but we promise you it's easy sqeezy lemon peasy, you've got our word.
1. You received your digital key in a WhatsApp, this is for opening the frontdoor. If it doesn't work, please copy paste it in your browser. If that doesn't work, just ring the doorbell. We will help you anytime! Even if we're not here, we're here.
2. The confirmation number is the number you use inside at the check-in kiosk, the black screen.
3. Fill in the personal information and pay any outstanding amounts. Don't be alarmed if you see a €100 extra on your bill. We kindly ask a deposit for each room, ofcourse you'll get this back once you check-out.
4. Take a room card and put this on the key-cutter. The room number will appear on the screen.
If it doesn't work, no worries, we've got you. Just give us a call and we will help you get into your room.